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Contact Directory

To reach anyone at Opportunities Unlimited, please search for the proper department or the name of the individual you are looking for below.

A dedicated 24-hour confidential voice-mail messaging system is available to take reports on compliance issues/concerns and/or instances of Medicaid fraud, waste or abuse.
(716) 504-2616

Mari Howard, Executive Director
2393 Niagara Falls Blvd.
(716) 504-2625
mari-229x300

Lori Brien, Chief Financial Officer
2393 Niagara Falls Blvd.
(716) 504-2625

Lori Brien

Marian Billera, Associate Executive Director of Quality Assurance and Compliance
2510 Niagara Falls Blvd.
(716) 504-2617

Marian Billera

Billera will maintain oversight of the Quality Assurance team and will also be responsible for Corporate Compliance including serving as both the Corporate Compliance Officer and HIPAA Privacy Officer.

Cynthia Bootz

Cynthia Bootz, Associate Executive Director of Human Resources
2393 Niagara Falls Blvd.
(716) 504-2625

Beginning with an associate’s degree in Business Administration from NCCC, she has completed additional advanced training in many areas of business management, including extensive coursework in Human Resource Management at Cornell University School of Industrial and Labor Relations. She has assumed many different positions with the agency and each job change involves more responsibility in the organization. Commenting on her career she notes that, “I have been employed at the agency for the majority of my adult life, and am very grateful to have been afforded the opportunity to develop personally and professionally. Opportunities Unlimited’s mission, our very reason for being, is to provide the individuals we serve with the same chance for personal growth and development, to allow them to reach their full potential. Personally, I don’t think there could be a better reason than that for looking forward to coming to work each day.”

Greg Graham, Associate Executive Director of Residential Services
1555 Fashion Outlet Blvd.
(716) 297-6400

Greg Graham

Peter J. Drew

Peter J. Drew, Associate Executive Director of Day, Employment & Supportive Services
2510 Niagara Falls Blvd.
(716) 504-2617

Earned a bachelor’s degree in psychology at Roberts Wesleyan College in 1984 and has taken master’s level classes in behavioral psychology. Serves as a youth group leader and on the youth group committee at Tonawanda Free Methodist Church and on the curriculum and development committee for Camp Hickory Hill. Graduated from Leadership Niagara in 2007. Reflecting on his years of working for Opportunities Unlimited of Niagara he notes, “I work at Opportunities Unlimited because I believe that we make a big difference in the everyday lives of the individuals we serve. Helping individuals to reach for their highest level of independence and meet their life goals is very rewarding to me. I can think of no other job that is more rewarding.”

Elaine S. Duquette

Elaine S. Duquette, Associate Executive Director of Foundation & Communications
1555 Fashion Outlet Blvd.
(716) 297-6400

Earned a bachelor’s degree from Niagara University. She serves on the Public Relations Society of America Buffalo Niagara Chapter, Membership Committee and the Riviera Theatre Marketing Committee. Joining the agency in 2010, she brings extensive skills in fundraising and public relations. “It has been my choice to work in the nonprofit sector as nonprofits are established in response to a community need and are driven by their organizational mission rather than by the profit motive. It is personally gratifying for me to be part of an environment that is fulfilling a need – in this case, providing programs and services to the people with developmental disabilities.”

Dan Ventura, Associate Executive Director of Clinical Services
1555 Fashion Outlet Blvd.
(716) 297-6400

Timothy Ingraham, Associate Executive Director of Information Technology
2393 Niagara Falls Blvd.
(716) 504-2625

Roxane Albond-Buchner, Manager of Recruitment and Community Relations
2393 Niagara Falls Blvd.
(716) 504-2625

Liridon Asllani, Comptroller
2393 Niagara Falls Blvd.
(716) 504-2625

Charlotte Baker-Cunningham, Director of Supportive Services & Guardianship Program
107 Heath Street
(716) 434-4050

Kim Bass, Assistant Director of Day & Pre-Vocational Services
107 Heath Street
(716) 434-4050

Tony Bernasconi, Director of Fleet & Physical Plant
2393 Niagara Falls Blvd.
(716) 504-2625

, Greenhouse Coordinator, Niagara Floral Center and Greenhouse
2510 Niagara Falls Blvd.
(716) 504-2617

David Bunford, Assistant Director of Day & Pre-Vocational Services
1555 Fashion Outlet Blvd.
(716) 297-6400

Kerri Clayborne, Assistant Director of Coordinated Services (compliance)
2510 Niagara Falls Blvd.
(716) 504-2617

Angelo Colaiacovo, Assistant Director of Residential Services
1555 Fashion Outlet Blvd.
(716) 297-6400

, Assistant Director of Day Services
2510 Niagara Falls Blvd.
(716) 504-2617

, Assistant Director of Residential Services
1555 Fashion Outlet Blvd.
(716) 297-6400

Lori Flaugher, Coordinator of Central Intake/Admissions
2510 Niagara Falls Blvd.
(716) 504-2617

Andrew LaBarber, Contract and Service Procurement Specialist
107 Heath Street
(716) 434-4050

Sheryl Magorien, Accounts Payable Manager
2393 Niagara Falls Blvd.
(716) 504-2625

Patricia McCalister, Manager of Human Resources
2393 Niagara Falls Blvd.
(716) 504-2625

Karen Morgante, Revenue Manager
2393 Niagara Falls Blvd.
(716) 504-2625

Allison Moulin, Assistant Director of Residential Operations
1555 Fashion Outlet Blvd.
(716) 297-6400

Roberta Nickelsen, Coordinator of Fine Arts
107 Heath Street
(716) 434-4050

Lisa Scalzo, Director of Day & Employment Services
2510 Niagara Falls Blvd.
(716) 504-2617

Carrie Smith, Assistant Director of Quality – Residential
2510 Niagara Falls Blvd.
(716) 504-2617

John Wall, Coordinator of Environmental Services Program
1555 Fashion Outlet Blvd.
(716) 297-6400

L. Sue Wellar, Assistant Director of Coordinated Services (quality)
2510 Niagara Falls Blvd.
(716) 504-2617